INTEGRATE WITH YOUR WORKFLOW.
Our phone systems integrate with a wide range of third-party CRMs to promote efficient working.
Powerful Integrations.
Native synergy with market-leading software.
Deploying new technology in a business can be difficult. If the systems you roll out operate differently to your old tools, it can take a while for your staff to learn how to really get the best from them. Our phone systems integrate with a huge variety of third-party CRMs. This allows us to add functionality to your systems and streamline operations without disrupting your existing workflows. It’s a win-win.
Simple features like click to dial can really transform the way your staff use the tools available to them. Being able to start a phone call without tapping in a number or even navigating away from your management software is an enormous time saver.
More advanced features like the deep database integrations and screen-popping help to create a holistic suite of tools and technology for your business. Display caller information on your agents’ PCs as they answer calls, integrate recordings and automate admin tasks by integrating your CRM with a phone system from Huddle.
Technical revolution creates workflow evolution.
Some of our more popular integrations.
Microsoft Teams.
Integrating your PBX with Teams brings all the latest phone system features directly into Microsoft’s state-of-the-art collaboration software.
With our Teams Telephony module installed, PBX features are controlled from your existing Teams app. Change your caller ID, manage voicemail and set your availability in just a few clicks.
Pipedrive.
Pipedrive is a great sales platform designed to automate key time-consuming tasks. Our systems integrate with Pipedrive’s REST API, unlocking even more powerful time saving features.
Call a client on their preferred number, and automatically pull up contact information on inbound calls. Contact us to get the ball rolling.
Hubspot.
Hubspot makes managing your sales processes simple. Integrating Hubspot with our PBX is a great way to help you get the best from both tools.
Assign clients to account managers, ensuring your customers always reach the person they’re looking for. By integrating with our PBX, Hubspot displays the records of each caller, saving valuable time.
Zendesk.
Zendesk already collates all customer service contact via chat and email into one place. Integrating with our PBX adds phone contact to this.
Display important client information like service level, status and previous contacts on every inbound call. This lets you bypass the tedious search for the client’s details, moving straight on to helping them.
Slack.
Slack Telephony lets you dial your contacts directly from within the app. Integrating Slack with our PBX adds even more functionality to the business productivity tool.
By adding calling features and integrating presence with Slack itself, our PBX helps you spend less time switching between apps. Boost your agility, productivity and efficiency with Huddle’s PBX and Slack Telephony.
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What our customers say.
Heyfordian Travel
Click to dial has transformed our work. We can click on a phone number and send it straight to our desk phones from our CRM, an email or a website. It’s completely eliminated mis-dials and saves a huge amount of time.
Download our useful guide on flexible working.